Enjoy the famous pressure relief, undisturbed sleep and personalized comfort of TEMPUR® material, now with a slightly springy feel. It’s the TEMPUR-Flex® Collection and its faster responding support offers a whole new way to your best night sleep.
NOTHING ELSE FEELS LIKE A TEMPUR-PEDIC
Our proprietary TEMPUR® material changed the way the world sleeps. It adapts to your body, so you get personalized comfort and support. The unique feel of TEMPUR material delivers your best night’s sleep. It’s what makes Tempur-Pedic the most highly recommended bed in America™
Why You’ll Love It
TEMPUR-Flex® Prima is faster adapting comfort and pressure relief for truly dynamic material support. Soft and supportive thanks to layers of TEMPUR material wrapping a hybrid core along with the new moisture-wicking, cool-to-the-touch SmartClimate™ System.
It’s like no other mattress!
That’s because TEMPUR® material is not typical memory foam. Our proprietary formulation changed the way the world sleeps. And it can do the same for you.
Designed and built in the U.S
Your new Tempur-Pedic mattress and flat foundation are covered by a 10 Year Full Replacement Limited Warranty. For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it. This includes all parts of the mattress and foundation, and there’s no deductible.
We believe in the quality of our products and we build them to last for years. Still, we realize that sometimes things go wrong. To protect you against defects, we include a limited warranty with most of our products. You can read the full text of your warranty using the links below.
We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product.
What You’ll Need to File a Warranty Claim
1. Purchase Receipt (copy)
Required unless purchased direct from Tempur-Pedic and registered with us.
2. Bed Frame and Foundation Information
Are you using a metal frame, wooden side-rail bed, adjustable base or platform base?
3. Registry Number and Manufacturing Date
Located on the mattress law tag, underneath the zip cover on the mattress.
4. Choice of Retired Model
If your current mattress is a retired model, we will provide you with an option most comparable in “feel” or the option to upgrade to the model of your choice for an additional fee.
When You’re Ready to File
Once you have collected this required information, please file online or call us at 1-800-821-6621 to start the claim process. During the call, you’ll be instructed where to e-mail a copy of your receipt and photo of the warranty defect. For your warranty to be valid, your purchase must be from either an authorized Tempur-Pedic dealer or direct from Tempur-Pedic.